Help
Chattanooga Music Scene Help Center
Learn how to use your account, find and submit events, connect with the community, use the marketplace, and install website notifications.
Accounts and Signing In
- Create an account from the Register page.
- Confirm your email if the site requests verification.
- Use the login page to sign in with your username, email, or an available social-login option.
- Open your account settings to change your email, password, privacy choices, and notification preferences.
Your Profile
- Add a profile photo, cover image, biography, and the information you want other members to see.
- Musicians, fans, and subscribers use the same community tools while keeping their selected profile identity.
- Use the Members directory to find people, follow members, or request a connection.
Events and Venues
- Browse Events to find upcoming Chattanooga-area music and community events.
- Open an event for its date, time, venue, description, and original ticket or information link.
- Logged-in members with permission can use Edit Events or Edit Venues to submit information.
- Submitted information may remain pending until an administrator reviews it.
Posts, Photos, and Videos
- Read site posts and community updates from the appropriate navigation pages.
- Use activity feeds to share updates and reply to other members.
- Upload only media you own or have permission to share.
- Use comments and replies respectfully; moderation controls apply throughout the site.
Groups, Forums, and Messages
- Join groups that match your interests and follow their activity.
- Use discussion forums for organized conversations and subscribe when you want updates.
- Private messages are visible only to conversation participants.
- Mentions, follows, invitations, requests, replies, and messages can generate notifications.
Chattanooga Music Marketplace
- Browse listings without mixing the marketplace into the event calendar.
- Logged-in members can place, edit, renew, and reply to ads when their account has permission.
- Review the listing description, seller information, price, and terms carefully.
- Use the checkout page only when a listing provides an approved purchase option.
Install the Member Notification App
Install Chattanooga Music Scene Notifications and receive only the community alerts you choose—even when the website is closed.
You must log in before connecting a phone to your account.
Android or Chromebook
- Tap Install Notification App.
- Approve the installation message.
- Open Choose My Notifications.
- Tap Connect This Device and allow notifications.
iPhone or iPad
- Open this page in Safari.
- Tap Safari’s Share button.
- Choose Add to Home Screen, then tap Add.
- Open the new CMS Notices icon, choose your notifications, connect the device, and allow notifications.
What You Can Choose
Mentions, private messages, activity replies, followed-member activity, groups, forums, connections, replies to your website comments, account notices, and other community notifications can each be turned on or off.
Will Notifications Work When the App Is Closed?
Yes. Background notifications work when another app is open, the screen is locked, or the Chattanooga Music Scene app is inactive. They will stop if notifications are disabled in the phone settings or the app is force-stopped.
Test or Disconnect a Phone
Open Choose My Notifications. Use Send Test to My Device to check delivery. Use Disconnect All My Devices to remove every phone and browser connected to your account.
Accessibility and Navigation
- Use the main menu to reach Events, Venues, Members, Groups, Forums, the Marketplace, and your account.
- Browser zoom and the phone’s text-size settings can enlarge the website without changing your account.
- Buttons and links on this help page use large text and strong contrast.
- If a page is difficult to use with a screen reader, magnifier, keyboard, or touch device, report the page and the problem to the site administrator.
Troubleshooting
- Cannot sign in: check the email or username, reset the password, and confirm the account’s email if required.
- Cannot find a feature: sign in first; some account, submission, messaging, and marketplace tools are hidden from logged-out visitors.
- Event or listing is not visible: it may still be awaiting review, expired, or filtered from the current view.
- Page looks outdated: refresh the page once and reopen it from the main navigation.
- Notification does not arrive: confirm phone permission, reconnect the device, verify the category is selected, and send a test.
Privacy and Safety
Member phones receive only notifications assigned to that member’s account. Administrator alerts and another member’s notices are never included. Do not publish passwords, payment information, private addresses, or sensitive personal information in profiles, posts, messages, events, or marketplace listings.